Contact Us
Get answers to your questions, help signing up for service, or request assistance with your account.
Call
256-737-3200, Option 5 for Sprout, then:
Option 1: General Assistance – available during regular business hours M-F 7:30-4
Option 2: Business Sales – available during regular business hours M-F 7:30-4
Option 3: Technical Support for Subscribers – available anytime, including nights, weekends, and holidays
Option 4: Automated Account Information and Payments – available anytime
General Assistance: sprout@cullmanec.com
Billing Questions for Subscribers: sproutbilling@cullmanec.com
Technical Support for Subscribers: sprouttechsupport1@cullmanec.com
Fax
256-737-3218
Sprout Fiber Internet
General Mail: P.O. Box 1305
Payments: P.O. Box 2301
Cullman, AL 35056
Send Us A Message
Online form submissions are monitored during regular business hours M-F 7:30-4. Subscribers: For Technical Support, please call 256-737-3200, Option 5, Option 3 for immediate assistance.
Our Office Locations
Main Office
1749 Eva Road NE
Cullman, AL 35055
Hours of Operation: 7:30 AM to 4:00 PM Monday through Friday
Addison Branch
31132 US Hwy 278 West
Addison, AL 35541
Hours of Operation: 7:30 AM to 12:00 PM and 1:00 PM to 4:00 PM Monday through Friday