Change or Cancel Service
Upgrade, add services, or cancel services if needed.
Need To Make a Change To Your Service?
Our subscribers’ satisfaction is our top priority, and we are committed to delivering the services you want and need, without all the gimmicks and runaround. Residential subscribers have no contracts, so there are no change of service fees, cancellation fees, or early termination fees. Simply contact us to let us know what works best for you. You can upgrade or downgrade packages, add or remove additional services, or cancel services at any time.
Moving?
If you are moving to a location where Sprout is available, we can transfer your service. You’ll keep the same account and take the equipment with you. Please let us know as soon as possible so we can arrange to have your internet service connected at your new home.
If you are moving to a location where Sprout is unavailable, we’ll close your account. You’ll need to return the equipment or coordinate with us a transfer of equipment if the person moving in wants to keep the Sprout service.
Contact Support
A friendly support team member is here to assist you. We're your neighbors, and we're proudly growing with our communities.
Contact Us