Home Phone Features

When you can’t answer a call, easily redirect it to your voicemail. Listen to messages at your convenience via phone, email, or your online portal.

To Access Voicemail:

1. From an on-network extension: Dial *98
2. From an off-network extension: Dial your 10-digit phone number and press * when the greeting starts.
3. Enter the passcode and press #

Main Voicemail Menu Options:

[1] To listen voicemail
[3] Record name
[8] To change passcode
[9] To exit the voice portal
[#] To repeat this menu

First-Time Setup or Reset Voicemail Passcode:

1. Dial *98
2. Enter default passcode 8642 and press # (first-time setup only)
3. Follow the “passcode has expired” prompt
4. Re-enter permanent passcode and press #
5. Follow the rest of the prompts to record name and greetings

Access voicemail and call forwarding features quickly with these keypad shortcuts. New users need to complete voicemail setup and create a pin number before shortcuts can be used.

1. Check voicemails at home: *98
2. Check voicemails away from home (pin number required): *97
3. Prevent your number for being displayed on caller ID screens: *67
4. Setup call forwarding number: *72 and then dial the number where incoming calls should be forwarded.
5. Change call forwarding number: *56 and then dial the new number where incoming calls should be forwarded.
6. Disable call forwarding: *73
7. Toggle call forwarding: *74 Reactivates the last used number for call forwarding again. 

Regulatory Compliance Measures:

Call Blocking Tools and Resources

Unwanted Calls Tip Card

Spoofing and Caller ID Scams